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I bought a Lenovo G-780 laptop for my son for Christmas 2012. Sent it in for service Jan 15th with them stating it would take 6-10 business days to get it back.

After several calls and promised emails that did not come I received it back six weeks later, STILL BROKEN!. Requested a refund or replacement, initially told that would be okay but then contacted by a supervisor who told me that was not a possibility, but to send it again to a "better, quicker" engineering service depot. They paid for shipping this time, but sent a box which did not fit. Sent it in and heard nothing.

Several weeks and calls later I received it back, working but with a piece of tape covering the camera from inside and unable to use camera. Lenovo refused to do anything about this. Stopped working again 2 days later. Currently sent back to the Texas depot for the 3rd time.

Now 4-27 and have not had Christmas computer except for 20 days. Pissed!!!!!

Review about: Lenovo Laptop.

Monetary Loss: $980.

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Hello, I'm sorry to hear of your frustration with your Lenovo G-780 laptop. I hope your son's computer has been fixed by now.

I am a class action attorney who would like to speak with you about your experience. You also may have been a victim of Lenovo's false discount advertising scam, where they promise bogus discounts based off of an inflated and imaginary list price.

See lenovofraud at hattislaw dot com.


Dan Hattis

Hattis Law


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