Lenovo - Was charged twice upon ordering new y500. I was then delivered a used laptop.
Upon ordering a new y500 laptop on lenovo's website a glitch happened.A message appeared saying my order could not be processed and to call the 800 number to order which I did.
I called and ordered a New y500 series laptop fully loaded. After checking e-mail I noticed I was charged from the glitch online plus the order after calling in. Luckily after calling back immediately a rep. Canceled one of my orders.
A week and a half later I received the laptop via UPS. After I signed for the computer I noticed the seal was tampered with. After opening up the package, I discovered a used computer w/ fingerprints all over it including a sticky spot on top of computer that seemed to come from a sticker. I calledback lenovo and asupervisor said she would send me a replacement and would send me tracking info the next day.
2 days later nothing still happened so I canceled everything for a full refund.
3 weeks later Still no refund!!!!Thank god for my AE cc to dispute the charge so I didn't have to pay for it upon due date!!!!
Review about: Lenovo Laptop.