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Received a Lenovo computer for Christmas. 4 weeks ago, I turned it on to use it and the sound icon has a red X on it. Reset everything, even power washed it. Took it to Best Buy, associate reset all the main drives, etc. said take it home let it finish, turn it off,...
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1.3
I didn't like
  • No support without having to pay
#1186515
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I bought the Lenovo 110 Ideapad from BestBuy about a month ago - the reviews on the website was not too bad and the price was right - I use it for a home computer, light browsing, emails, etc. Now, however, it completely freezes about every second day and about twice...
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1.8
#1185178
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I've had 4 (postal) repairs on my 14" Lenovo Yoga 510, in addition to dozens of online fixes and significant hours on the phone or online chat to customer care. These successive repairs and communication issues have taken 4-5 months so far. The laptop was returned to...
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1.7
#1184729
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Lenovo - Price rise within 7 days

Lenovo - Price rise within 7 days
Lenovo - Price rise within 7 days
Previously they quoted me 4500 for warranty extension within a week they quoted 9500 for same
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1173935
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my Lenovo did not work for even 3 months and had the same problem .Does not load or does not login to internet or then can not brows, computer went back and forth to tech support 3 times and still giving same trouble. I have tried to re boot with their tech support...
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1.3
I didn't like
  • Fix the concerns
#1172431
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On December 8th 2017 I sent my computer to repair to change the battery which was under warranty. After having a remote session with Lenovo Support, who validated the problem. I received an email confirming the change of the battery on December 14, 2017, however they...
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I didn't like
  • Not trustful
#1167486
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Lenovo - Computer came back broken and not working
Lenovo - Computer came back broken and not working
Lenovo - Computer came back broken and not working
Lenovo - Computer came back broken and not working
Dear Greg Brethour Customer Care Case Manager 919-294-0398 Email: reply directly to this email who is the head of customer relations said that since i sent my cpu to be fizxed and it was only a broken power suply came back well the power suply was still not fixed oh...
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1.0
I didn't like
  • Rude and greedy services
  • False promises
  • How they handle returns and refunds
#1158599
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So back in October 2017 I called in elbow because I have a problem with my laptop computer I have a y700 gaming computer so I called Lenovo because my computer is locked and I dont have the password so I called Lenovo customer service to see if I can have the problem...
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3.0
#1149529
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Bought Ideapad 700 on 8/15/2016. Keyboard has been an issue since day one. Called about warranty service in October 2016 and was told that he computer was OUT OF WARRANTY. The warranty expired 8/16/2016, when I asked as to why there was no warranty I was told that the...
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#1145172
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I am pissed. I bought my Lenovo X1 Yoga in the United States about a year and a half ago knowing I was moving abroad. I bought all the warranties I could, making sure they would work abroad. About a month ago I opened my laptop only to have the back-case crack right...
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I liked
  • When my laptop actually worked
  • Spending hours on the phone with customer support
  • Products when they work
I didn't like
  • Runaround
  • Repair service within warranty
  • Not being communicated with
#1118408
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