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Lenovo - Non stop issues.

They neglected to configure my $1400 computer properly, sent me the wrong mouse and overcharged for the the one they sent, and sent me the wrong power cord. And if you need customer service - good luck. They are either closed or have a 3 hour wait. They stink.
Company wrote 0 private or public responses to the review from Nov 23.
1.8
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I didn't like
  • Csutomer service and order delivery
#1406618
Reply to reviews
My husband's tablet stopped working after 6 months of light use. He contacted customer service and followed the instructions for sending it back for servicing. He was told it would take 10 days. After 2 weeks he contacted the service department because he hadn't heard...
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Company wrote 0 private or public responses to the review from Nov 23.
1.0
I liked
  • Products when they work
I didn't like
  • Repair service within warranty
#1406424
Reply to reviews
I bought a Lenovo AIO-520? (Series) a few months back. My top request was that it included Word Processing. The clerk said it had Word, which I've used before, so I bought it. As it turns out, Word is only for a 3-month trial and then I have to buy it, yearly, from...
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Company wrote 0 private or public responses to the review from Nov 12.
#1398615
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I have an extended warranty on my Lenovo laptop, which I purchased because the machine (a nearly $2,000 laptop) has repeatedly broken down. I have already had the first laptop replaced after sending it in multiple times for repairs and I am currently attempting to get...
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Company wrote 0 private or public responses to the review from Nov 09.
1.0
I didn't like
  • Quality of product
  • Customer service
#1396849
Reply to reviews
Earlier this year, I bought my above new Lenovo PC through your Representative in Tripoli, Lebanon, with a 1-year warranty. I was so pleased with it, I wanted to buy the Tablet also for my business., but a problem developed. I use Adobe Connect for my work on a daily...
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Company wrote 0 private or public responses to the review from Oct 17.
CookedAnt
CookedAnt

I expect to receive a constructive response within the week, to reverse my opinion about good after sales service.

I liked
  • Products when they work
I didn't like
  • Service is the worse
#1384012
Reply to reviews
The most expensive mouse available just quit working - Best Buy says contact Lenova. Lenova says "sorry"? Why would Lenova incentify people to say good things about their products and then use it as customer reviews? No more to say No more to sayNo more toNo more to...
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Company wrote 0 private or public responses to the review from Oct 12.
#1380172
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Cavet Emptor Purchased Lenovo Ideapad 120S. Worked great thru a couple windows 10 upgrades, then suddenly failed when an upgrade was too big. The device is not expandable and customer service was inept. Apparently this device cannot run from a USB flashdrive. I can't...
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Company wrote 0 private or public responses to the review from Sep 18.
2.6
I liked
  • Products when they work
I didn't like
  • Product limitation and lack of expandability
#1359455
Reply to reviews
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Lenovo - Its not company my self android phone

Lenovo - Its not company my self android phone
boss its ont my company
Company wrote 0 private or public responses to the review from Sep 13.
4.0
Details
Product or Service Quality
#1355037
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Lenovo - Morning; sir and madam

Lenovo - Morning; sir and madam
Lenovo - Morning; sir and madam
Lenovo - Morning; sir and madam
Lenovo - Morning; sir and madam
Lenovo - Morning; sir and madam
Lenovo - Morning; sir and madam
my lenovo a889 google play store not working and ll my email password automatic chang.. all time plz help me
Company wrote 0 private or public responses to the review from Sep 13.
#1355020
Reply to reviews
ThinkPad P71 Laptop was received at repair center on 07/16/18. The status was changed to (Repair on Parts Hold) on 07/17/18. The ETA has changed 5 times. I have been told by Jason Weaver 770-668-1317 that there is no one in IBM or Lenovo that can track down where the...
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Company wrote 0 private or public responses to the review from Aug 28.
2.8
I liked
  • Product is the best
I didn't like
  • Service is the worse
#1340724
Reply to reviews