Product: Lenovo Laptop Clear all filters (70 of 70 reviews match)
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After considering couples of models and talking to the agent there, I purchased a Lenovo laptop based on store agent recommendation. The laptop was fine for few days until one day the screen froze and then I got a blue message "Your pc ran into a problem and need to...
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Product
Lenovo Laptop
#1111008
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I bought the "FLAGSHIP" model because it was supposed to be the best model.I've had it for two months and hardly used it. When I needed to use it as a tablet, I turned it 180 and the screen cracked. I sent it back and they want me to pay $250 for A new screen. I'm old,...
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1.0
Product
Lenovo Laptop
I didn't like
  • Unreasonable
#1100814
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I will never buy anything at Best Buy again!
I I bought a Lenovo idea pad at Best Buy. Brought it home and started it up. A window popped up with a warning about a Trojan virus? It prompted me to call a number immediately. So I did not knowing it was a scam. I spent 2 hours on the phone talking to what I thought...
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Anonymous
Anonymous

Lol hello I'm an Indian prince and have all this extra money.Please send me $30,000 for taxes and I'll send you a million dollars.definitely not best buys fault you don't know...

Anonymous
mike D

I had a problem with Best Buy. I bought a laptop and declined extra warranty protection. On the 90th day, it crashed. I took it to Best Buy and they said there was nothing the...

1.5
Product
Lenovo Laptop
I didn't like
  • Wasteing my time
#1027377
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Lazada Philippines - Wrong Item ORDER #: 355488798
I purchased a laptop, see the attached photo and URL of my ordered item.The laptop that was delivered has a different features. Based from your website it shows RAM: 4G , HDD: 1TB, OS: Win10 and DVD RW. The one I received only has 2 GB for RAM. 500 GB for HD, OS...
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LazadaPH
LazadaPH

Hi Verna07, thank you for accepting our call. Please be advised that we are currently processing your request for refund via credit card reversal and it may take within 24-48 ...

1.0
Product
Lenovo Laptop
I didn't like
  • How call is being handle
  • Your fake advertisement
  • How you evaluate return order
#1020151
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Lenovo cheated on me, NOT GETTING REFUND OR REPLACEMENT,  Lenovo is the worst company with the worst support ever
Lenovo cheated on me, NOT GETTING REFUND OR REPLACEMENT,  Lenovo is the worst company with the worst support ever
List of all issues found with this Laptop at various time Touchpad RAM Frequency Dedicated Graphic Memory Top Case Bottom Case WIFI Device DVD Hinge Auto Restart Lenovo did not care about some issues even after complain. Date of complain and Duration For the 1st time,...
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1.0
Product
Lenovo Laptop
I didn't like
  • Lenovo did not give refund or replacement
#1016547
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Finally, it stopped working, and Lenovo won't take responsibility for their cheap (materials) computer. Never again, now I am stuck with a $1,500 computer that doesn't work and Lenovo wants $689 for the screen plus labor for fixing the computer. I will just throw it...
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Product
Lenovo Laptop
#962586
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ordered a Lenovo laptop but was defective. can't be used even on the first day. initiate return but unfortunately their website is always offline that's why LBC doesn't accept it. finally it was returned but will deliver back the same defective item as they can't...
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LazadaPH
LazadaPH

We're sorry to hear about what happened with your previous order. We're just wondering why it wasn't replaced/refunded if you returned the item within our Return's Policy. Any...

1.0
Product
Lenovo Laptop
#948103
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I bought a Lenovo y70 touch on 05/24/15. I didn't even have it 3 months before it started having problems. I had a hard time finding someone who was authorized to repair it. I finally did and I took in my laptop. They told me that they needed to order a part and I...
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Product
Lenovo Laptop
I didn't like
  • False promises
  • Customer service
  • 3 repairs in 3 months that still does not work
#943336
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I bought a Lenovo edge 2 computer in April on a real good deal. Original price was $900 on sale for $650. In Sept it had a battery issue and was returned to Lenovo from Best Buy. Now told it cannot be fixed and discontinued. Best Buy ordered one from another store and...
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1.8
Best Buy Dunlap, Tennessee
Product
Lenovo Laptop
#942281
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I have a new Lenovo Ideapad (less than 3 months old) that will not turn on. I have spent the last month trying to speak to someone regarding replacing the laptop (they want me to sent it in at my own cost to have it repaired) Due to the fact that it is a brand new...
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1.0
Product
Lenovo Laptop
I didn't like
  • Return policy
  • Warranty
  • Bad customer service
#894980
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