Got a Lenovo Laptop, Lenovo broke it and left me with a broken laptop
I bought this laptop Aug 2012 from the lenovo website for college courses that required a laptop.It worked out of the box perfect with all the programs I required.
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In May 2013 myenter key poped off. I sent the laptop in to get repaired, which took about 2 weeks(without my laptop). I got it back keyboard fixed. But the laptop began a blue screen, boot up, raid status in which i couldn't do anything with the laptop.
So I call it in and send it back. 2 weeks later I get it back and it has the same problem. I do this two more time until my warranty expires in Aug 2013, where I get my laptop back and it is still broken. I call it in saying lenovo never fixed it, they said the laptop was no longer under warranty and they couldn't do anything.
I go to the local computer and laptop repair shop and they try every test and tear down to fix it and fail.Now im stuck with a broken laptop from lenovo, in which i havent been able to use it for over 6 months while in college....
Review about: Customer Service.
Review #459349 is a subjective opinion of a user.