Chico, California
Featured on Facebook 100% full Not resolved

I bought this laptop Aug 2012 from the lenovo website for college courses that required a laptop.It worked out of the box perfect with all the programs I required.

Related: Lenovo T440 can't handle Windows 8

In May 2013 myenter key poped off. I sent the laptop in to get repaired, which took about 2 weeks(without my laptop). I got it back keyboard fixed. But the laptop began a blue screen, boot up, raid status in which i couldn't do anything with the laptop.

So I call it in and send it back. 2 weeks later I get it back and it has the same problem. I do this two more time until my warranty expires in Aug 2013, where I get my laptop back and it is still broken. I call it in saying lenovo never fixed it, they said the laptop was no longer under warranty and they couldn't do anything.

I go to the local computer and laptop repair shop and they try every test and tear down to fix it and fail.Now im stuck with a broken laptop from lenovo, in which i havent been able to use it for over 6 months while in college....

Review about: Customer Service.

Review #459349 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $1300
Preferred solution Not specified

Had an Experience with Lenovo?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

if your local computer and laptop repair shop couldnt do anything to fix it then they must be one dump shop..

if your hdd is in raid switch it over to ACHI and use your repair/recovery disk that you the user should of made when you first set up your laptop.

if a simple key popped of the keyboard it takes literally 2 mins max to pop it back in.

filthy macnasty

these companies dont care about you, especially the japs at lenovo.

You May Also Like

STAY AWAY! Ifixyouri is uncommunicative, unprofessional, and useless. iFixYouri "I'm a senior in college who struggled through weeks without a laptop thanks to ifixyouri. This company is completely terrible at communicating with its customers without an incredible amount of..." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more 7" RCA Tablet - Exploding Battery Rca "Bought a 7" RCA tablet (RCT6077W22) back on Friday this last Christmas from Wal-mart and it took only 7 months to die. The battery started to grow slowly. ..." Read more Lenovo Ideapad U530 Touch - Bad hinge breaking laptop Lenovo "I bought a Lenovo Ideapad U530 Touch laptop from Bestbuy Long Island store. After 6 months, the hinge broke off from the lid, taking a chunk of the casing screwed..." Read more Calatlantic Homes - Buyer Beware! Calatlantic Landscaping is a big problem! Calatlantic Homes "My wife and I bought a home from Calatlantic in February of 2016 and had generally been happy with our new home - that is, except for the landscaping. About..." Read more Leonid Dzhedzhula - My PayEE ID is wrong Leonid Dzhedzhula "Dear Support TEam, I need to withdraw money from Swiss Freelance company ( DeutscheForschungsGruppe ), but PayEE ID: BrideFord92 is wrong, so I could not invoice the company for the..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more Hayward Pool Products - Pump failed after being run for three months Hayward Pool Products "I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured,..." Read more