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Called customer support at 877-453-6686 spoke with Summer. Just bought the brand new desktop computer hours before. Was transferring everything from HP computer and needed specific drivers in a format they did not have on their website. She said there would be a charge...
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1.0
I liked
  • Over all ease of computer set up
I didn't like
  • Customer service
#1035142
Reply to reviews
I purchased a Lenovo laptop three days ago, and have had to run two systems recoveries since. As far as I am concerned they have the poorest product and the worst telephone support I have ever seen. .At the end of the first day, the PC got stuck rebooting. After about...
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rollo2016
rollo2016

Doesn't Best Buy say you can return the computer within the first 30 days for any reason at all? Take the piece of junk back to BB and buy a better brand laptop. HP has been j...

1.5
I didn't like
  • Product and customer support
  • Product
#1032120
Reply to reviews
Lenovo cheated on me, NOT GETTING REFUND OR REPLACEMENT,  Lenovo is the worst company with the worst support ever
Lenovo cheated on me, NOT GETTING REFUND OR REPLACEMENT,  Lenovo is the worst company with the worst support ever
List of all issues found with this Laptop at various time Touchpad RAM Frequency Dedicated Graphic Memory Top Case Bottom Case WIFI Device DVD Hinge Auto Restart Lenovo did not care about some issues even after complain. Date of complain and Duration For the 1st time,...
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1.0
I didn't like
  • Lenovo did not give refund or replacement
#1016547
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Lenovo Ideacentre 700 Desktop Computer Review

Lenovo
#894406
2.5
Just bought ideacentre 700 22ish from Best Buy. Can't even start it. Worst ever
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Other Product Review

Lenovo
#673843
5.0
Automatic fans off power off
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I worked for Lenovo and it was by far bull ***. They gave us minimum information to work with. The customers called in complaining, we try to help the customers are still upset and want to speak to supervisors. Supervisors do not want to take sup calls so the agents...
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1.0
#986984
Reply to reviews
I am totally disgusted with Lenovo products and support. Been a Dell laptop person for over 12 years and never had the issues I've had with your product and support staff. Not to mention the countless hours on hold waiting to talk to someone at Lenovo. I decided to try...
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Anonymous
Anonymous

You do realize that Lenovo does not care about customers spending that amount ok their products right? Every customer complain about how much they spend and blah blah but its ...

1.0
I didn't like
  • Customer service
#985457
Reply to reviews
I purchased a new Lenovo Y700 17.3-Inch Laptop ( i7, 16GB DDR4-SD, 256GB SSD, Windows 10 on August 23rd 2016 from Amazon. Within 5 weeks the laptop started freezing, the only way to turn the computer off when it froze was to hold the power button for 4 seconds to turn...
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2.3
I didn't like
  • Worst i have ever experienced
#985080
Reply to reviews
I never expected Lenovo's customer service to be so overwhelmingly bad. I have purchased and used a couple of lenovo laptops over the years, last week 11/30 was my third purchase. I placed the order wrongly due to the doorbuster deal confusion, so I called the support...
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1.0
#968357
Reply to reviews

I cancelled an order after a long delay(one which could have been avoided if they were honest when I called to inquire about the ship date prior to ordering. I requested cancellation and they shipped it a week+ after that date. The package remains at the UPS store that...
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Anonymous
Anonymous

Finally got through (after three calls on hold time totaling 2+ hrs.Once speaking to a live person they were very helpful and took care of teh return while I waited on the pho...

#967911
Reply to reviews
My first experience with Lenovo customer support has actually been a nightmare! I have buyer’s remorse. I purchased a Lenovo P710 with Adobe and Microsoft Office Package which Lenovo overlooked when building the PC and forgot to ship to me which is nothing more than a...
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1.8
#967512
Reply to reviews
Two days after purchase (1,500.00USD) the screen cracked by flipping to tablet mode. One week after, I started to get the HDD error (Missing bootable device). Finally, it stopped working, and Lenovo won't take responsibility for their cheap (materials) computer. Never...
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#962586
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